Jeeta Khaira

Jeeta Khaira is an accomplished IT Services Configuration Manager at Laurentian Bank, responsible for the management and oversight of the bank's Configuration Management Database (CMDB) in alignment with OSFI regulations. Prior experience includes a 13-year tenure at RBC, where roles included Senior Manager of Routing Operations, Routing Strategist, and WFM Site Lead, focusing on enhancing Contact Centre technology and operations. Jeeta successfully led projects that improved operational effectiveness, reduced costs, and strengthened stakeholder relationships. Educational background includes a Social Service Worker Diploma from Sheridan College of Applied Arts.