Cyntia (Kika) Vila Nova, M.A.

Cyntia (Kika) Vila Nova, M.A. has extensive work experience in various industries. Cyntia (Kika) currently works as a Customer Success Manager at Lavu Inc. since July 2023. Prior to that, they served as a DEI Committee member at Women Who Explore starting in November 2021.

From April 2022 to December 2022, Cyntia worked as a Senior Recruiting Specialist at Route. Cyntia (Kika) was responsible for bringing top talent to the company and was passionate about diversity, equity, and inclusion. Before that, they held multiple roles at Route, including Customer Success Manager - Large Accounts (May 2021 to April 2022) and Customer Success Manager (August 2020 to May 2021). In these positions, they managed a book of clients, performed regular business reviews, and played an active role in mentorship and team events.

From September 2015 to August 2020, Cyntia worked as a Senior Account Manager, Renewal Sales at SolarWinds. Cyntia (Kika) excelled in meeting sales quotas, increasing retention rates, and was recognized as a top performer.

Prior to that, Cyntia was the International Project Development Manager at ASEA, LLC from September 2011 to September 2015. Cyntia (Kika) led the global expansion of the company in multiple countries, ensuring accurate translation and compliance with language laws.

From April 2006 to September 2011, Cyntia worked at Tahitian Noni International as a Sales & Customer Service Manager and Operations Coordinator. Cyntia (Kika) achieved top sales performance and implemented an improved organizational system.

Cyntia also has teaching experience as a Teacher/TA at Brigham Young University from January 2002 to April 2005. Cyntia (Kika) presented papers, trained and supervised TAs, and developed and taught a curriculum on Theatre in the Elementary Classroom.

Overall, Cyntia (Kika) Vila Nova, M.A. has a diverse professional background with strengths in customer success, sales, project management, and teaching.

Cyntia (Kika) Vila Nova, M.A. pursued their education with a Bachelor of Arts in Early Childhood Education from the Federal University of Pernambuco from 1996 to 2000. Following that, they attended Brigham Young University from 2001 to 2005, where they obtained a Master of Arts (M.A.) degree. The field of study for both degrees is unspecified.