Khonsa Shofwatun Najah

Khonsa Shofwatun Najah is a seasoned professional with extensive experience in retail operations and business intelligence. Currently serving as a Retail Ops Manager at Lazada since May 2023, previous roles include Pricing Ops Manager at Ula, where significant process improvements led to a 25% reduction in working hours and a decrease in pricing errors to less than 1%. Prior experience includes positions at Shopee, where insights contributed to a 25% reduction in logistics costs, and Bizzy Indonesia, focusing on pricing and promotional strategies. Khonsa's career began at Sinarmas Agribusiness and Food, where leadership in data management and promotional analytics shaped key business outcomes. Recognized as the best Emerging Leader Program trainee, Khonsa developed a comprehensive understanding of various business functions through diverse rotational roles.