Michael T.

Michael T. serves as a Continuous Improvement Analyst at LCEC, having progressed through various roles since September 2015 including Continuous Learning Coordinator, Process Improvement Analyst, Customer Insights Analyst, Field & Energy Services Administrator, and Customer Care Representative. In these positions, Michael has focused on enhancing operational efficiency through the application of Continuous Improvement methodologies, training personnel, and facilitating cross-functional collaboration. Prior experience includes a Sales Representative role at Millicorp, Customer Operations Manager at Vitex Systems, Workforce Manager at Alorica, and Customer Service Manager at Walmart. Michael holds an Associate's degree in Business/Office Automation/Technology/Data Entry from Gimnasio moderno del Valle. Achievements include training the organization in standard work and Lean principles, leading to significant improvements in efficiency.