Janae Wallace

Janae Wallace is an experienced operational specialist currently employed at LeadersUp since July 2019, focusing on maintaining CRM records and supporting national events. Prior experience includes roles such as IT Desk Support Analyst at Marin General Hospital and Sales Opener at Customer Lobby, where notable achievements included enhancing sales benchmarks and improving customer support systems. Janae's career also features leadership as a team lead at Xerox, where a centralized CRM system was developed to improve performance, and roles in customer service and data entry at UC Berkeley, which involved process design that significantly boosted service ratings. Early career experiences include positions at Andronico's Markets and New Impression Salon, contributing to sales growth and establishing efficient administrative practices. Janae holds a tech certification in Information Technology from Foothill College and Year Up Bay-Area, completed in 2016.