Sumaia Nasrin

Sumaia Nasrin is an accomplished IT professional specializing in end-user support, currently serving as an End User Support Engineer at LeafLink since February 2022. Prior to this role, Sumaia worked at Glossier, Inc., where responsibilities included managing support tickets, creating documentation for internal applications, and automating tasks for employee onboarding and offboarding. Sumaia’s experience at St. John's University encompassed roles in IT Asset Management, where duties included hardware and software troubleshooting, inventory management, and warranty claims, as well as customer service tasks. Sumaia holds a Bachelor's degree in Computer Systems Networking and Telecommunications and a Master of Business Administration focused on Computer and Information Systems Security, both obtained from St. John's University.