Anita Beck

Anita Beck has a diverse work experience, starting in 2012 as a Human Resources Intern at tsd Technik-Sprachendienst GmbH. Anita later worked at the same company as a Human Resources Associate from July 2013 to June 2014. In 2017, Anita joined Scanbot as a Business Developer, and then moved to Ogulo in 2018, where they initially served as an Entrepreneur In Residence before becoming the Director of Customer Loyalty from January 2020 to October 2020. Anita's most recent work experience includes roles at LeanIX, where they started as a Customer Success Operations Manager in November 2020, then became a Senior Customer Success Operations Manager from January 2022 to January 2023, and currently holds the position of Head of Customer Success Operations. In this role, Anita leads the Customer Success Operations Team, responsible for scaling post-sales operations, refining customer success strategy, and managing various aspects such as post-sales tech stack, renewal forecasting, customer health tracking, team enablement, and process automation.

Anita Beck completed their Master of Science (M.Sc.) degree in Business - Corporate Development from the University of Cologne in 2017. Prior to that, they obtained a Bachelor of Science (B.Sc.) degree in Business Administration and Management from Corvinus University of Budapest in 2013. In terms of certifications, Anita has achieved various qualifications including LeanIX Certified Value Stream Management (VSM) Practitioner (Level 1) from LeanIX in 2023, Insight Academy - Revenue Architecture from Winning by Design in 2022, Gainsight NXT Administrator Certification (Level 3) from Gainsight in 2021, LeanIX Cloud Native Practitioner Certification from LeanIX in 2021, LeanIX Certified Enterprise Architecture Practitioner from LeanIX in 2020, and Professional Scrum Master I (PSM I) from Scrum.org in 2019.