Troy Ordonez

Troy Ordonez is a seasoned professional with diverse experience in operations, graphic design, and customer relations. Currently serving as a Senior Operations Specialist at Leapfrog Brands, Troy maintains strong client relationships and addresses customer issues regarding merchandise quality and shipment accuracy. Prior roles include positions at C.H. Robinson as an Accounting and Operational Specialist, where improvements in customer satisfaction were achieved, and freelance graphic design projects for various organizations, showcasing skills in website design and visual communication. Troy holds a Bachelor's Degree in Cinema and Media Studies from the University of Chicago.