Alexander Holt

Alexander Holt has a diverse work experience in various industries. Alexander started their career as a Manager at Mattress Warehouse, Inc. from February 2016 to October 2018, where they ensured the success of the showroom and assisted customers in purchasing the right sleep system.

Next, Holt worked as an Account Representative at The Financial Xchange from October 2018 to October 2019. There, they prospect, qualified, and developed relationships with C-level executives and maintained a CRM database of leads and clients.

Alexander then joined Giant Food as a Customer Service Associate from December 2019 to April 2021. In this role, Holt resolved customer complaints, managed employee breaks, monitored cashier lineups, and ensured proper cash deposits.

From April 2021 to July 2021, Holt worked at Insight Global as a Disability and Functional Needs Vaccine Coordinator. Here, they greeted and registered patients, coordinated with vaccination and pharmacy teams, and provided top-notch care to patients.

Following this, Holt joined Leap as a Customer Support Specialist in July 2021. Alexander consistently exceeded Net Promoter Score expectations, updated customer Knowledge Base materials, and exceeded monthly case expectations.

Currently, Holt is working at The Kitchen DMV as a Studio Manager since June 2014. Alexander oversees the different departments, manages inventory and client invoices, and ensures a tranquil work environment.

These experiences demonstrate Holt's abilities in customer service, management, sales, coordination, and care delivery.

Alexander Holt attended Montgomery College from 2016 to 2019, where they obtained an Associate of Arts (AA) degree in General Studies.