Joseph Linington

Customer Success Lead at LeapXpert

Joseph Linington has a diverse work experience spanning over several industries. Joseph is currently employed at LeapXpert as a Customer Success Lead, a role that started in April 2023. Prior to that, Joseph held various positions at Symphony, starting as a Senior Client Engagement Manager from November 2019 to September 2021. Joseph then transitioned to become a Customer Success Manager from September 2021 to January 2022, before taking on the role of Head of Customer Success, AMERs from January 2022 to April 2023.

Before joining Symphony, Joseph worked as a Client Success Manager at Refinitiv from October 2018 to November 2019. Joseph also had an extensive tenure at Thomson Reuters, where they held multiple roles, including Lead Client Specialist from January 2017 to October 2018 and Client Specialist - Commodities & Energy from February 2013 to December 2016. In this role, Joseph effectively managed relationships with top commodities and energy accounts, increasing retention and driving sales through product alignment, training campaigns, and strategic partnerships.

Joseph began their career at Hornor Townsend & Kent as a Financial Professional, where they provided financial planning and investment advice to clients from February 2011 to January 2012. Joseph also worked as a Financial Professional at Penn Mutual from December 2009 to January 2011.

Additionally, Joseph gained valuable industry experience through their internships at Rumson-Fair Haven Bank & Trust Company in 2009 and Morgan Stanley Smith Barney in 2008.

Joseph Linington's education history is as follows:

Joseph acquired a Master of Business Administration (MBA) degree in International Business from Saint Peter's University, which they pursued from 2011 to 2014. Prior to that, they completed their bachelor's degree in Finance and Marketing from Fairfield University, attending from 2006 to 2010. Joseph also obtained a diploma from Christian Brothers Academy from 2002 to 2006. The field of study for their diploma is unspecified.

In addition to their formal education, Joseph has also obtained certifications in Customer Experience: Journey Mapping from LinkedIn in April 2021 and in Management Foundations, also from LinkedIn, in March 2021.

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