Karthik Gunasekaran

Karthik Gunasekaran is an experienced professional in customer success and technical support, currently serving as a Customer Success and Support Manager at Learnship since September 2011, where responsibilities include inter-team liaison, issue resolution, and maintaining customer communication. Prior to this role, Karthik contributed as a Customer Success Specialist, focusing on technical queries and collaboration with cross-functional teams at GlobalEnglish. Previous experience includes positions at Cathay Pacific Airways and Jet Airways, enhancing customer service capabilities. Karthik holds a B.Sc in Hotel & Hospitality Administration from IHM, an M.H.R.M in Human Resource Management from Loyola College, and a B.C.S in Corporate Secretaryship from The New College.