Caroline Sato

Caroline Sato currently serves as the Directrice des opérations at LEASECOM since January 2024. Prior experience includes a substantial tenure at ING France where Caroline held several key positions, culminating as Directrice des opérations, managing a team of 110 and overseeing a budget of 17M€. Notable achievements at ING France involve the implementation of a strategy focused on Operational Excellence, digitalization, and outsourcing, which contributed to improved customer and employee experience. Caroline also has a background as Global Process Leader Mortgages, where process optimization across retail countries was emphasized. Additional roles include Directrice des opérations Crédit, with successful optimization of credit processes, and Directrice des risques opérationnels et contrôle permanent, focusing on risk management. Early career experience at BNP Paribas as an Operational Risk Analyst involved risk mapping and analysis. Caroline holds multiple degrees in Mathematics, Statistics, and organizational leadership, including from Centrale Méditerranée and HEC Paris.