Thibault Pépin

Key Account & Customer Success Manager at LegalPlace

Thibault Pépin has a diverse range of work experience. Thibault currently works at LegalPlace as a Key Account & Customer Success Manager, a role they started in January 2022. Prior to this, they worked as a Sales Development Representative for LegalPlace from September 2020 to February 2022.

Before joining LegalPlace, Thibault worked at SimpliField as a Sales Development Representative from September 2018 to September 2020. At SimpliField, they focused on creating demand for new business and qualifying client prospects generated from inbound and outbound prospecting.

Thibault also has experience as a Junior Consultant & Account Manager at LSL Consultancy from January 2017 to October 2017. In this role, they were responsible for acquiring new accounts and managing existing accounts by identifying their needs and providing efficient solutions.

Prior to LSL Consultancy, Thibault worked as a Business Developer at Click & Boat from February 2016 to July 2016. Thibault played a diverse role at Click & Boat, including telephone prospecting, participating in boat shows, managing social media advertising, training interns, and customer follow-up.

Thibault started their career as a Customer Advisor at Nestlé Nespresso, where they worked for three months in 2015. Their responsibilities at Nespresso included customer advising, flow management, preparing and delivering online orders, serving in the tasting room, and promoting environmental awareness.

Thibault also worked as an Assistant of the Sales Manager at Habitat from October 2012 to June 2014, and as a Seasonal Employee at AU VIEUX CAMPEUR in July 2013.

Overall, Thibault Pépin has gained experience in various roles, including customer success, sales development, consulting, business development, and customer service.

Thibault Pépin's education history includes the following:

From 2014 to 2018, Thibault attended SKEMA Business School, where they pursued a Master's degree in International Marketing & Business Development.

In 2018, they also briefly attended Fundação Dom Cabral, where they completed a Master's degree in International Marketing & Business Development, with a focus on Management.

In 2017, Thibault spent a year studying at Soochow University in China, where they completed a Master's degree in Management.

Prior to that, from 2012 to 2014, they attended Lycée Albert De Mun, where they obtained an Advanced diploma in Management of commercial units (BTS).

Additionally, Thibault has a certification called the Digital Garage Certificate of Online Proficiency, which was obtained from Google. The specific timing of when they obtained this certification is not provided.

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