Felicia Zhang is an experienced professional with a diverse background in strategy and operations across several leading companies. Currently serving as Senior Director of Strategy & Operations at LegalZoom, Felicia contributes to the mission of supporting small businesses. Prior experience includes roles as Senior Director of Customer Strategy and Operations at ActiveCampaign, where accountability for multi-year strategic planning and cross-functional initiatives was key. Felicia has also worked at Google in various strategy and operations roles, as well as holding senior management positions at Hewlett-Packard and consulting at McKinsey & Company. Academic credentials include an MBA from Stanford University and a BA in Foreign Language and Economics from Shanghai International Studies University.
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