Bruce Mabee is a highly skilled call center and project manager with extensive experience in claims processing and management, particularly in the realms of unemployment insurance and disaster claims. Currently serving as a Special Project Manager and Adjudication Team Manager at Legion Claims since June 2020, Bruce has a strong track record in investigating eligibility for benefits, enhancing team performance, and implementing process improvements. Previous roles include significant experience as an NFIP Flood Claim Representative and Field Adjuster for various organizations, where Bruce demonstrated proficiency in interpreting insurance policies, utilizing Xactimate software, and conducting extensive assessments for complex claims. Bruce also has a background in property restoration and retail management, showcasing a solid foundation in operational leadership and customer satisfaction. Educational credentials include attendance at The University of Toledo and Mansfield Christian High School.
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