Cindy Carter

Thirty-five years ago, Cindy started her journey in this field as a Direct Support Professional supporting individuals with developmental disabilities. While attending school, Cindy worked a 48-hour shift every weekend. The provider promoted her to Group Home Manager. Her career path then took her to Park Center, a comprehensive mental health facility. As an Assertive Aftercare Case Manager, Cindy collected information on intensive community supports to reduce short-term and long-term psychiatric hospitalizations. This data supported the implementation of the Home and Community Based Services Waiver in Indiana. In addition to working for residential providers, Cindy provided ICAP evaluations assessing the complexity of individuals’ support needs. Cindy and her husband, Sammie, live in Fishers with three young adult children Noah, Sabrina, and Sammie Q. Prior to joining LEL Home Services, she served as Indiana’s Director of Facility-Based Services supporting agencies providing services to over 3000 individuals. Cindy champions Social Role Valorization, Life-Course, and Person-centeredness principles to support LEL’s Vision of “Inclusion without explanation!” Cindy is currently the Chief Quality Officer at LEL Home Services, an INARF Training and Professional Development Committee member, and an International Social Role Valorization Association advocate.