Ezekiel Paul

Ezekiel Paul has work experience in various roles related to customer experience and quality. Ezekiel began their career at IndiaLends as a Subject Matter Expert from September 2015 to March 2019, and then served as a Quality Analyst from March 2019 to September 2019. Following that, they joined CARS24 as a Customer Experience - Training & Quality professional from September 2019 to May 2022. Currently, Ezekiel Paul is working as a Customer Happiness Team - Quality Lead at Lenskart.com, starting from February 2022.

Ezekiel Paul completed their Master of Business Administration (MBA) degree in Marketing/Marketing Management from SVKM's Narsee Monjee Institute of Management Studies (NMIMS) in 2023. Prior to that, they pursued their Bachelor of Commerce (BCom) degree in Business/Commerce from Delhi University between 2012 and 2017. In addition to their formal education, Ezekiel obtained several certifications including Excel Fundamentals - Formulas for Finance from Corporate Finance Institute, Project Management Foundations from LinkedIn, De-Escalating Conversations for Customer Service from LinkedIn, and Lean Six Sigma Green Belt (ICGB) from Six Sigma Academy Amsterdam.