Dalia Apfelbaum

Dalia Apfelbaum currently serves as a Customer Success Manager at LetsTok.com, where responsibilities include managing the full customer success process, client onboarding, renewals, and relationship building since December 2021. Previously, Dalia worked as a Campaign Operation Manager, overseeing influencer marketing and UGC campaigns, and managing relationships with content creators. Prior experience at Partner Israel from March 2009 to August 2020 included roles as a Legal Collection Expert, Customer Service Team Lead, Shift Manager, Consultant of Financial Topics, Senior Collection Representative, and Customer Service Representative, showcasing a robust background in client relations, team management, and problem-solving. Dalia holds an MBA with a specialization in Management and Social Behaviour and a BA in Business Administration and Economics from Ariel University, as well as a course credential from Jolt.io.