Shawn Williamson

Shawn Williamson is a seasoned professional in customer success management with extensive experience across various industries, currently serving as a Senior Customer Success Manager - Enterprise at Loopio since 2024. Prior experience includes managing a portfolio of over $2.5 million at Level Access and driving integrations at People.ai, enhancing the business strategies of major clients. At Allocadia, Shawn managed relationships with over 25 key enterprise customers, contributing to over $4.5 million in annual recurring revenue. Additionally, experience at Sagarmatha includes executing customer personalization projects that achieved significant sales growth. As a partner at Baleen Group, Shawn led a consulting practice focused on business process optimization, achieving high client satisfaction and significant return on investment. Educational background includes an MBA in Management of Innovation and an HBA in Urban Planning from McMaster University.