Nicole H. is a Senior Solutions Manager specializing in Customer Experience at Lexipol, with extensive experience in managing learning platforms such as PoliceOne Academy, FireRescue1 Academy, and EMS1 Academy. Over the years, Nicole has held various positions, including Customer Solutions Manager and Customer Success Manager, overseeing client onboarding and subscription renewals for Fire and EMS organizations. Prior to Lexipol, Nicole worked as a freelance consultant offering marketing services, as well as an Account Manager and Marketing Coordinator at AIM Solutions, Inc. and Answers Accounting, Inc., where responsibilities included inside sales, client management, and developing marketing campaigns. Nicole's earlier roles include positions in sales and warranty administration. Nicole holds an Associate of Arts degree in Humanities with a focus on Marketing and Graphic Design from Mt. San Jacinto College.
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