V. Katy Ferrell

V. Katy Ferrell is an experienced professional with a diverse background in customer operations, technical support, and systems management. Currently serving as the Global Customer Operations Manager at Lexmark International, Inc. since October 2011, V. Katy Ferrell manages global contract services to ensure client satisfaction and oversees day-to-day operations. Prior experience includes roles as a Business Operations Analyst at Lexmark, Systems Administrator - Technical Educator at Brooklake School, Partner - Programmer at ConneXt, and Programmer Analyst and Business Analyst at Boeing Commercial Airplanes. V. Katy Ferrell holds a Bachelor of Arts in Management Information Systems from Washington State University and an Associate of Arts in Business Administration from Highline College.