Safwan Alam, M.Eng., is a Data Engineer at LGS, an IBM Company, since August 2022, where responsibilities include designing and implementing efficient data engineering frameworks for key customer applications. Previously, Safwan served as a BigData and AI Developer Analyst II at TELUS, providing technical support for Google Cloud Platform products and addressing product bugs and feature requests. Prior experience includes roles as a Senior Technical Analyst at Tecsys Inc., Technical Support Analyst at Aptos Retail, and various customer service and technical support positions. Safwan holds a Master of Engineering in Electrical & Computer Engineering from Concordia University and a Bachelor of Science in Electrical & Electronic Engineering from American International University-Bangladesh.