AE

Amy Elmore

Head Of Customer Operations at Liaison Group

Amy Elmore has a diverse work experience background. Amy started their career as a Retail Manager, where they were responsible for managing and motivating staff, analyzing sales figures, and forecasting sales volumes to maximize profits. Amy then transitioned to the healthcare industry, joining Aspect Clinical as a Clinical Trials Administrator. In this role, they likely handled administrative tasks related to clinical trials. Currently, Amy works at Liaison Group, where they started as a Customer Support Operations Manager and was later promoted to Head of Customer Support Operations. Amy'sresponsibilities include managing and driving the customer support function to ensure a quality customer experience.

Amy Elmore obtained a DipAmy in Sociology from the University of Gloucestershire, where they studied from 2007 to 2010. Amy then pursued a BSc (Honours) degree in Social Sciences from The Open University, which they completed from 2012 to 2013. Amy also holds several additional certifications, including a Level 3 Award in Supervising First Aid for Mental Health from Nuco Training Ltd, obtained in July 2020. Amy obtained an Institute of Leadership and Management - Level Four certification from HR Champions Ltd in May 2019, and an Institute of Leadership and Management - Level Three certification from ILM in January 2017. Additionally, they also obtained a certification in Situational Leadership from ILM in January 2017.

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