Julie Reyes

Julie Reyes has a diverse work experience in the telecommunications industry. Julie started their career at Centennial Wireless in 2001 as a Customer Service Representative, where they provided assistance to customers and aimed for 100% customer satisfaction. Julie then moved on to become a Quality and Revenue Assurance Specialist, where they analyzed and adjusted customer accounts and reported billing issues. Julie also worked as a Data Analyst, verifying and analyzing internal reporting accuracy and creating reports using Business Objects and Info View application.

In 2010, Julie joined AT&T Mobility as an IT CONSUMER - Specialist Applications Developer. Their responsibilities included producing reports for the Consumer Data Base of Legacy Centennial Customers, maintaining an emailing list of reports, and ensuring 100% accuracy of data on all reports. Julie also played a crucial role in the migration of Legacy Centennial Customers to the AT&T Mobility Data Base.

Most recently, they joined Liberty of Puerto Rico in 2013 as a Representative 1 - Customer Care. The specific details of their role at this company are not provided.

Julie Reyes holds a Bachelor of Science (B.S.) degree in Computer Science from the Polytechnic University of Puerto Rico. Julie attended the university from 2009 to 2015. Prior to that, they completed an Associate's degree in Executive Assistant/Executive Secretary from the Instituto de Educacion Universal from 1993 to 1995.

In addition to their formal education, Julie has obtained certifications in Excel: VLOOKUP and XLOOKUP for Beginners from LinkedIn in February 2022, and Six Sigma Foundations, also from LinkedIn, in October 2021.