Maria Antonieta Bolivar is a seasoned marketing operations professional with extensive experience in managing customer care and document management processes. Currently serving as the Marketing Operations Manager at Liberty Power since April 2007, Maria coordinates documentation and oversees quality control to ensure compliance with regulatory standards. Previous roles at Liberty Power include Manager of Documents and Customer Care Admin, where outsourcing initiatives significantly improved customer service metrics, and Marketing Retention Manager, responsible for boosting customer retention rates through strategic initiatives. Prior to Liberty Power, Maria led the Billing and Contract Management team at Nortel Networks, implementing standardized processes across multiple regions in Latin America. Maria Antonieta Bolivar holds a Bachelor's degree in Economics from Universidad Central de Venezuela and has furthered education at the Georgia Institute of Technology.
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