Carol Normandeau

Carol participates in the development of corporate strategies and provides leadership on Libro’s Community Banking, Business Banking and Wealth Management Strategies. This includes the overall owner advice, coaching and service experience at all Libro locations across southwestern Ontario, including the Contact Centre.

She is actively involved in the credit union sector and sits on the National Lenders Committee, National Credit Card Program Advisory Committee and the CCUA/CuSource Professional Development & Education Advisory Committee.

Carol’s commitment to service excellence began early in her career when she spent time in hospitality management. Since joining the credit union in 2003, Carol has held a number of leadership roles including Commercial Account Manager, Senior Manager Commercial Credit and Vice President Credit. Before joining the credit union, Carol was a Senior Business Advisor with CIBC.