Simon Palmer

Simon Palmer is an experienced Complaints Manager at LifeScan, with a professional background spanning over two decades in quality management and product analysis within the medical technology sector. Simon has led multi-functional teams in implementing innovative complaint handling software and has managed complaint investigation and risk management activities post-product launch. Prior experiences include roles as Master Black Belt, Staff Quality Engineer, and Supplier Quality Engineer, where Simon utilized Six Sigma and Lean methodologies to drive process improvements and enhance product quality. Simon holds a PhD in Chemistry from Durham University and possesses extensive experience in managing quality processes and regulatory submissions in product development.