Jonathan Davis is a seasoned IT professional with extensive experience in technical support and customer service. Currently serving as a Tier 2 Helpdesk Analyst at Extra Space Storage since October 2017, Jonathan has a background that includes roles as a Helpdesk Analyst at EarthLink Business and a Customer Service Agent at Carbonite, where assistance was provided for software-related issues. Jonathan's earlier experience encompasses technical support positions at INSTALLS inc and a customer service role at Home Depot, alongside various positions in collections and customer service. Jonathan holds associate degrees in Electrical, Electronic and Communications Engineering Technology, and Information Technology from ITT Technical Institute, along with a Cisco Networking certification from Harkness Career Center.
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