Justine Dufetel

Justine Dufetel is a skilled community and customer care professional with extensive experience in various roles across the fields of communication, marketing, and customer service. Currently serving as a Community Expert at LILLYDOO GmbH since October 2021, responsibilities include managing social media channels in France and reporting on social dynamics. Previous roles include Customer Care Specialist at Zalando Lounge, where diverse customer inquiries were addressed, and Customer Service Agent at Planet Cards with significant experience in handling calls and emails. Early career experience encompasses community management, public relations, and communication strategy across several organizations, complemented by degrees in electronic music production, marketing, and communication.