Harriet Gibson

Harriet Gibson is an experienced customer marketing and account management professional with a strong track record in driving sales and profit growth across premium retail and high street sectors. Currently serving as Customer Marketing Manager at Lindt & Sprungli UK since January 2021, Harriet ensures alignment between customer needs and company objectives through strategic account planning. Prior roles include National Account Manager at both Lindt & Sprüngli and The Kraft Heinz Company, where Harriet excelled in managing key accounts and building partnerships. With a foundation in retail management at John Lewis, Harriet has successfully led teams across various departments, focusing on delivering exceptional customer service and achieving business targets. Harriet holds a BA in Sport and Leisure Management from the University of Brighton.