Karen Correa Reyes

Karen Correa Reyes has four years of professional work experience. In 2021, they began working as a Senior Recruitment Consultant at Wynwood Tech and as a Virtual Office Assistant at LinkGraph.io. In their role at LinkGraph.io, they were responsible for selecting publications that fit certain criteria by using software applications, reaching out to websites with story ideas from the content team, and updating websites by using WordPress. From 2019 to 2021, they worked as a Data Entry Specialist at Solvo Global, where they received inbound forward messages with documents regarding insurance for companies, selected and organized documents according to its proper subject using platforms like Client Space and Salesforce, and provided certificates of insurance for the affiliated companies. From 2016 to 2019, they worked as a Bilingual Customer Service Representative at OneLink BPO, where they identified customer’s issues and looked for specific solutions in their back-end tools, forwarded cases to the security and fraud team when necessary, and submitted JIRA tickets to the engineer’s department while leaving specific information about the issue so it can be categorized and later resolved by the product department.

Karen Correa Reyes received their Tecnóloga en gestión turística y hotelera degree from Politécnico Colombiano 'Jaime Isaza Cadavid' between 2013 and 2016, specializing in Gestión de servicios turísticos y de viajes.