Giampiero Mezza currently serves as Service Delivery Manager at Links Management and Technology Spa, focusing on incident and change management within Lombardia Informatica, utilizing Service Now for effective support and governance. Prior experience includes roles as Italy Delivery Manager at DXC Technology, overseeing IT services for various sectors, and Italy Delivery Manager at Hewlett Packard Enterprise. Earlier in the career, Giampiero worked as Contract Operations Manager at EDS Electronics Data System, where responsibilities included managing client contracts and ensuring service continuity, SLA compliance, and operational efficiency across delivery teams.
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