Nicholas Bright is a seasoned professional with extensive experience in customer success and operations management. Currently serving as a Senior Customer Success Manager at LinkSquares since June 2022, Nicholas previously held positions such as Customer Success Manager at Better.com, where significant team performance improvements were achieved, and at ZeroCater, managing a portfolio yielding over $1M in annual recurring revenue. With a foundational background in operations and customer engagement at TrueAccord, Nicholas has demonstrated expertise in enhancing client satisfaction and performance metrics. Additional roles include Managing Partner at Mercer Restaurant Group, Special Project Coordinator for the Boston Bruins Foundation, and various marketing positions earlier in career development. Nicholas holds a Bachelor's Degree from Connecticut College, with studies in International Relations, Economics, and Philosophy, complemented by experience at Deerfield Academy.
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