Jamie Park

Jamie Park has more than 20 years of work experience in various roles within customer support and management. Currently, Jamie is working as a Customer Support Manager at Akamai Technologies since 2022. Prior to this, Jamie worked at Linode as a Technical Support and Services Manager from 2019, where they led a team of 12 and collaborated with HR for support interview processes and personnel training. From 2015 to 2019, Jamie worked at TUNE, starting as the Director of Support Engineers and progressing to the Global Director of Client Success & Support, where they supervised global teams and advised on end-user experience improvements. Before that, Jamie worked at Marchex as a Client Services Manager from 2010 and introduced performance bonus programs for exceptional performance. Jamie also has experience in account management at RedWeek.com and as a Supervisor of Call Center at Sonobello.

Jamie's earlier roles include working as a Fraud Analyst at Expedia and as a Help Desk Lead at Classmates Marketing. Throughout their career, Jamie has demonstrated effective leadership skills, provided solutions to executives, and engaged with peers for inclusive perspectives. They have a strong background in managing technical support teams and driving workforce management methodologies.

Jamie Park attended the Search Inside Yourself Leadership Institute in 2021, where they completed a program in Emotional Intelligence, Mindfulness, and Neuroscience. Prior to that, Jamie had enrolled in coursework in Psychology and Sociology at the University of Washington, but it is unclear when they started or completed their studies.