Nicolas M. is a seasoned professional with extensive experience in management and consulting across various sectors. Currently serving as a Business Process Manager at CMA CGM, Nicolas oversees the eCustomer Care team, focusing on web support process management and team performance monitoring. In addition, Nicolas works as a Consultant Manager for Listen Too, managing a team of internal consultants and engaging in business development activities in Southeast France. A songwriter and producer since 2000, Nicolas also held the position of Managing Director at Cave du Prado, successfully increasing revenue and modernizing the business. Previous roles include senior consulting positions at Sopra Banking Software and La Banque Postale, demonstrating a solid background in IT and management consulting. Nicolas holds a Master’s degree in IT & Management, along with additional qualifications in liquor licensing and electrical engineering.
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