SJ

Shannon Jones

Project Manager at Listrak

Shannon Jones is an experienced Project Manager currently at Listrak since June 2021, where responsibilities include overseeing multiple projects, monitoring workflows, resolving project issues, and creating training materials for employee development. Prior roles include serving as a Client Transition Specialist at Truist, where Shannon established training relationships with high-revenue clients and provided technical support. Shannon's background also features experience as an Implementation Specialist at Indigo Payments and a Senior Fraud Analyst at Worldpay, focusing on fraud mitigation and client relations. Additional roles include customer support positions across various companies, emphasizing exceptional service delivery and problem resolution. Shannon holds a Bachelor of Science in Kinesiology and Exercise Science from Georgia State University and completed a Certified Nurse Assistant program.

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