Chris Arellano

CCO at Litera

As Chief Customer Officer, Chris Arellano is responsible for Customer Success, Professional Services, and Customer Support to ensure customers have a superior experience and can fully maximize the value of the solutions and services provided.

Chris has over 20 years of experience in executive leadership, operations, customer success, and continuous improvement. She has a proven track record as an exceptional leader and process expert in the industry, holding key leadership roles at Upserve, McKesson, American Express, FedEx Ground, Motorola, and Acoustic. She has successfully led global teams responsible for managing over $1 billion in annual revenue across 50,000+ customers.

Chris has a B.S. degree in Industrial Engineering from ASU and an MBA with an emphasis in Leadership from Grand Canyon University. She is also a Six Sigma Master Blackbelt.


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