Matthew Newall has a diverse background in IT and customer service roles. With experience ranging from Senior IT Helpdesk Analyst to Senior Gateway Receptionist/Bookings Clerk, Matthew has been involved in operating system rollouts, policy implementations, and service migrations. Their education includes courses at The Knowledge Academy, QA, South Nottingham College, and New College Nottingham. Currently, Matthew holds the position of Incident & Request Manager at Littlefish (UK) Ltd.
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