Joshua Heck

Joshua Heck is a seasoned IT professional with extensive experience in support services and management. Currently serving as Senior Manager of IT Support Services at LivaNova since October 2014, Joshua has held various leadership roles, including Manager of the North America Service Desk and IT Service Desk. Prior to LivaNova, Joshua worked at Universal Weather and Aviation from 2008 to October 2014, managing the Technology Assistance Center and overseeing the Service Desk. Earlier career roles include Supervisor of FlightPak Software Support and TSO Help Desk Technician at Universal Weather and Aviation, as well as a Help Desk Technician at Gateway Computers from February 1997 to May 1998. Joshua's expertise spans hardware and software support, making significant contributions to operational efficiency across multiple organizations.