Ali Abuali

Ali AbuAli is a seasoned technical program manager with extensive experience in operations and service management, currently holding the position of Principal Technical Program Manager at LivePerson since April 2020. Previously, Ali served as Cloud Escalation Manager at Radware and held various roles at LivePerson, including Service Center Group Leader, NOC Team Leader, and NOC Engineer, where responsibilities encompassed managing global teams, enhancing operational excellence, and ensuring service uptime. With a strong background in IT audit and advisory from EY, Ali specializes in incident management, strategic planning, and cross-organizational process improvement, supported by a Bachelor's degree in Business Management and Economics from Tel Aviv University.