Sean Chan is an experienced IT professional currently serving as the Global Manager for Incident Response & Problem Management at LivePerson since June 2021. Initially an individual contributor, Sean transitioned to team management, overseeing teams across APAC, EMEA, and NA. Previous roles include Business Sales Support IT Consultant at Akrom, and Vice President positions in ECC/ITSM management and infrastructure coordination at Morgan Stanley and Citi, respectively. Additional experience encompasses UNIX systems administration and project management across various organizations including Technical Service Management and the University of Western Australia. Sean Chan holds a Bachelor’s degree in Computer Science, specializing in Computer Graphics and Geographical Information Systems from Curtin University.
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