Faye Haridas has a diverse work experience spanning various roles in the gaming and payment industries. Faye started their career in 2006 as a Customer Relations Officer at EC Language Centres. From there, they worked at Betfair as a Games Helpdesk Customer Representative and later as a Games Helpdesk Team Leader, where they managed customer service contact handling and provided product training. Faye also served as a Fraud Monitoring Analyst and a Poker Affiliate Executive at Betfair, handling communications, promotions, and affiliate management.
In 2013, Faye joined Betsson Group as an Affiliate Manager for Casino, Poker, and Sportsbook, where they managed affiliates, handled payment queries, and implemented operational improvements. Faye also held the role of Operations Project Manager, overseeing system migrations and ensuring operational standards were met.
In 2016, Faye moved to Paymentworld Europe Limited as the Head of Operations, where they supported the finance, payment, and IT operations, and developed client relations and partnerships with payment scheme companies.
Faye later joined Max Entertainment (formerly Nexus Gaming Intelligence) in 2017 as a Customer Experience Manager. Faye focused on streamlining internal communications, enhancing gamification, and providing insights to stakeholders. Additionally, they led projects outside their sphere, targeting providers for expanding the game portfolio and managing relationships.
In subsequent roles, Faye worked as a Commercial Account Manager at Authentic Gaming, a Games Project Manager at Booming Games, and a Key Account Manager at Together Gaming. Faye is currently serving as a Senior Growth Manager at Livespins.
Overall, Faye has a strong background in customer experience, operations management, project management, and affiliate relations within the gaming and payment sectors.
Faye Haridas's education history includes attending GFC Abela Junior College Msida from 2000 to 2002. The level of education or degree obtained from this institution is unknown. Prior to that, Faye attended St. Dorothy's Convent, but no specific dates or qualifications are provided for this school. Additionally, Faye has obtained several certifications including Agile Scrum Training: Scrum Master+Agile Project Management from Udemy in April 2022, Prince2 Foundation & Practitioner certification in April 2016, Excel Intermediate Certification in April 2014, and 6 Sigma Yellow Belt certification in January 2012.
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