Silvia Sánchez de Puerta Castañeda

Silvia S. is an experienced Data Analyst with a focus on the banking and telecommunications sectors, currently employed at Inycom since December 2016. In the role at Ibercaja, Silvia has been involved in customer experience analysis within the Marketing department and participated in agile projects. Prior experience includes data extraction and analysis using SQL and various tools at Vodafone, along with quality auditing of commercial processes. Earlier roles encompass administrative management and customer service positions across multiple companies, including KIABI and Decathlon España. Silvia holds a Licenciatura in Business Administration from Universidad de Zaragoza and a Master’s in Banking Management from Kühnel Escuela de Negocios.