Frank Duncan joined LM Hurley & Associates in 2004 as a full partner and Principal Consultant. Frank started with LMH on a contract basis as a marketing consultant responsible for branding, marketing, and web design. In 2004 Frank joined LMH full time and applied his years of customer service, marketing, hiring, and database technology experience to the process of executive search.
Before joining LM Hurley & Associates, Frank was a Senior Program Manager for Commerce One (now Perfect Commerce) and managed key customer accounts for their Electronic Catalog Division. In this role he helped companies including Siemens, Disney, Sony, ABC, ESPN, Corning, SBC, UCLA, ITT, Northrop, and CDW, implement electronic catalogs for their on-line purchasing systems. Frank also provided sales engineering support and acted in a sales role including profiling prospect needs and consulting for clients.
Prior to Commerce One, Frank was employed at Trade Service Corporation, where he gained over 12 years of experience in customer service, product management, marketing, sales, and staffing management. Frank managed the Customer Support Department that supported over 6,000 users of the company’s Electronic Catalog Software and Update Services. Frank managed, recruited, hired and trained for a department of over 40 staff members, many of which are still employed there today.
Frank Duncan has completed an approved 80 hour Administrator Certification course and has passed the state exam required to become an RCFE (Residential Care Facility for the Elderly) Administrator.
Frank has also worked as an Executive Director at a High Acuity Assisted Living and Memory Care Community. This certification and Executive Director experience has enabled him to provide clients additional value with hands-on senior living operator expertise and real world understanding of his client’s needs.
He has been a member and volunteer of the Alzheimer’s Association since 2004. Frank holds a Bachelor of Arts Degree in Business Administration from San Diego State University.
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