Luke Irwin-Jones possesses a robust background in customer experience and operations management, currently serving as Customer Experience Manager and Customer Service Team Manager at LMS (Legal Marketing Services) since November 2018. Prior to this role, Luke held various positions at The Contact Company from September 2014 to November 2018, including Operations Manager, Team Leader, and Customer Service Advisor. Luke holds a Bachelor of Fine Arts in Landscape Architecture from the University of Chester, completed in 2014.
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