Duchai prides himself of developing lasting client relationships and always provides excellent customer service. He has been Customer and Homeowners’ advocate on every loan transaction by guiding them in the direction that suits their family’s needs and goals.
During his 18 years of experience in the mortgage industry, Duchai has shared his expertise to personally assist thousands of Buyers who financed millions of dollars in quality home loans. He assisted thousands of Homeowners in refinanced to meet their financial objectives. He had an extensive background assisting first time homebuyers, low-to-moderate income customers, self-employed customers, Vietnamese and Asian Customers, Doctors and local heroes: Veterans, Police, Firefighters, Teachers and Medical workers. For Duchai, no customer is too difficult for a loan, and no loan is too difficult for the customer; as always an advocate and a consultant for his customers from start to finish to a closed loan. He measures his success on the result, and result is his well-established book-of-business with proven customers loyalty rate of 97%.
Duchai contributes his spare time to the community by supporting and volunteering: Habitat for Humanity, Special Olympics, Housing Agencies, Aging Counsels, Homebuyer Assistance Classes, Voice for Children, and Neighborhood House Association.
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