Genesis Gellineau Tillman

Genesis Gellineau Tillman has extensive experience in customer service and management within the call center environment. Currently serving in a Guest Experience role at Local Kitchens since October 2022, Genesis previously held the position of Assistant Call Center Manager and Call Center Supervisor at Piece of Cake Inc Atlanta from March 2016 to January 2022. Responsibilities included supervising staff, managing customer complaints, and assisting Spanish-speaking customers. Genesis holds a Bachelor's degree in Legal Support Services from Purdue Global, earned from 2018 to 2020, and a Bachelor of Applied Science in Legal Support and Services with a focus on Legal Assistant/Paralegal, completed from 2016 to June 2018.