Kellie Bertram is an experienced customer service and guest experience professional with a strong background in communication and organizational skills. Currently serving as a Guest Experience Associate at Local Kitchens since June 2022, Kellie interacts with guests through various channels and manages customer reviews. Previous experience includes working as a Customer Service Representative at GeBBS Healthcare Solutions, where responsibilities involved scheduling transportation for non-emergency medical visits, and at MCI, helping manage vaccine scheduling during the COVID-19 pandemic. Additionally, Kellie has served as an Office Administrative Assistant at HyperTek Motor Sports and held tutoring roles at Saint Leo University, where skills in Psychology were developed. Kellie holds a Bachelor of Arts in Psychology with a Developmental Specialization from Saint Leo University.
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