William Matzenger

William Matzenger has extensive experience in customer success and software support roles in the technology industry. William currently serves as the Head of Customer Success at Locance, a cloud-based location services provider for gaming compliance and IoT asset management. Prior to this, they held the position of Head of Customer Success and Senior Software Support/Integration Engineer at LocationSmart, where they managed customer success activities, analyzed key metrics, and identified ways to enhance customer experience. William has also held various roles at LocationSmart, including Senior Customer Success Manager, Customer Success Manager, Software Support Engineer, and Engineer in Operations. Additionally, they have worked as an Associate Engineer in Operations at TechnoCom Corporation and as a Designer/Mechanical Engineer on a design project sponsored by Autosplice Inc. at SDSU. Earlier in their career, they worked as an Accessibility Surveyor at Moore Iacofano Goltsman, Inc and as a Technician at Neon Images.

William Matzenger attended Villanova Preparatory High School from 1998 to 2002. William then pursued a Bachelor's degree in Mechanical Engineering at San Diego State University and graduated in 2009.