Katie Kresner

Katie Kresner is an experienced customer service professional with a strong background in the hospitality and insurance industries. Currently serving as Customer Care Manager at LocumTenens.com since October 2022, Katie previously held roles such as Insurance Customer Success Associate at Evident ID and Insurance Certificate Specialist at Greyling Insurance Brokerage and Risk Consulting, where significant contributions included exceeding customer expectations and growing business portfolios. Earlier experience includes positions at American Express, where Katie customized travel packages for high-value clients, and various roles at Stone Mountain Park, including Special Events Assistant and Maintenance & Construction Assistant. Katie holds a Bachelor's degree in Hospitality Management from Western Carolina University.